By: Mariben Mercado | Wed Oct 16, 2019 at 12.34 AM
If you have been to coach tours in Europe, then the pacing is just like that. In every attraction you wud be given this no. of minutes or hours so that every destination wud be reached on time. Ivey Wong, a Chinese Canadian New York educate..d guide made the tour informative and our driver hassle free. To enjoy the tour go to all the attractions. The hotels are three stars so if you want an upgrade you can do so and in Quebec I recommend the Chateau Royal. The lunch meals are Chinese buffets. First lunch was ok but the second one was not very good.Read full review
The tour iternary was good and covered all places of interest and the hotels were also good and comfortable. However, the breaks for lunch and dinner were only at Chinese restaurant giving non Chinese traveller like me very little options f..or meals. The PA system of the bus needs improvement and so does the fellow Chinese travellers who would keep talking amongst themselves whenever the tour guide will speak in english making it difficult for others to hear and understand... overall a good tour ..Read full review
Great price, great tour, recomended but Tours4fun have to said about prices extra for attractions and tip is about 142 Cad cash for 3 days tours without meals. I preferred pay meals on my own.I had a bad experience with customer service,.. their make a mistake 1 1/2 hour before the tour send me a mail saying my tour was canceled! I almost lost my tour.Read full review
4-5 customers booked dinner and we went to dinner place (all restaurants was Chinese food only). We have been kicked out from the bus at 7 PM for one hour in Montreal. it was 4-5 degree. All the places in that plaza were closed and we shoul..d wait outside for 1 hour. It was not good experienceRead full review
Complaints: Terrible itineraries ever!
Reservation # E-2031472
We are now the fourth day of the 5 days Canadian Rockies mountains tour , I write to give up the tour now and complain the ridiculous arrangement of the itinerary.
As I thought ..that you are the leading and professional travel agency among the industry and now we are very disappointed.
We have the following complaint:
1) Almost everyday we need to spend at least six hours travelling to and fro the same highways for the same repeated starting points as to go to the destinations that are within two hours drives in distance.
Supposedly it should be a circuit route arranged.
2) One of my family member is 84 years old lady. No any appropriate advice from your so called TOUR4FUN experts office was given and we need to give up the tour on the last day after four days torture.please refer the follows:
3) The lunch time everyday is less then one hours everyday which is not make sense (including getting off from the coach, finding restaurant, order and waitOMG for the food, getting back to coach)
Moreover, we pay extra money to book 2 rooms for three people for including the 80+ old lady and myself 60 years old, our rooms were assigned far far away (like today rooms one at fifth and the other at third floor ) that we could not take care of each other.
We found that some of the other members like us is planning to complain. That means that we are not the only people not satisfying the false arrangements.
Please refund whole or portion of the money for our time loss or any compensation we should deserved.
As a responsible company, I wish that you will face the matters seriously.
A tired passengerRead full review
1)The Tour guide was overly stressed through out the Trip.This caused her to loose patience fairly quickly with her customers.
2)The tour guide definitely needs to improve her language and communication skills in English. Due to her lack o..f skills, multiple times through out the trip many individuals felt targeted and as if Racial remarks were made.This was pointed to her many times to mind her language and not to be racial in her remarks and comments.
3) Hotels selected for the Trip were also below standard. many basic amenities were missing such as Unclean washrooms,Dirty Towels and uncomfortable beds.
4) During the entire journey the Lunch and dinner locations selected were bias to one specific community.This information was totally missing at the time of booking.It is important to keep all customers and dietary restrictions in mind when choosing eatery locations.
OVERALL EXPERIENCE OF THIS TRIP WAS VERY BAD. WILL NEVER RECOMMEND OUR FRIENDS TO GO FOR THIS TOURSRead full review