By: Kanwaldeep kapur | Thu Nov 14, 2019 at 01.55 AM
We booked a 3 day East Canada tour. The tour bus from NGH tours showed up on time. The bus was in good condition and the driver was also professional, courteous and ensured safe practices were followed. The tour guide Carrie had a good sens..e of humour and ensured everyone followed the schedule. She provided good commentary for all four cities. The food was also quite good, we stopped at Greek and Chinese all you can eat buffet. Good quality food. Hotel accommodations were also much better than expected. Overall a really good experience. Will recommend this company.Read full review
There are no options given if one is not taking the pre-decided attractions and meals. A lot of time was wasted in finding proper places to eat.
It would be great if the Tour guide can provide a list for all stops made in the tour for peopl..e to know where they can eat and roam around in the new city they are travelling to.
Communication to English speaking groups can be improved significantly.Read full review
By: Elizabeth Loaiza Castaño | Sat Nov 02, 2019 at 01.00 AM
Me pareció un tour bueno, pero prometen algunas cosas en atracciones que no tenían disponibles. Además me parece que deben ser más claros es especificar a las personas que debes si o si consumir 4 actividades o sino pagar un costo por n..o hacerlo y especificar que pagar un costo por el guía y conductor.
Además deberían explorar en qué las partes donde paran a comer no sean tan lejos de la ciudad porque las opciones son pocas y casi que te obliga a comer en el restaurante que sugiere el tour.Read full review
Tour guide was articulate enough, but no need to prohibit people from using the bathroom on the bus b/c of "smell" that will vent throughout bus. At least tell people it is okay to use if they will only pee, and not prohibit bathroom entire..ly. Makes no sense unless you are trying to save yourself time/mess emptying the tank. Also, announce the Wi-Fi password on the bus intercom and don't mumble it quietly to individuals as they ask for it so that others around have to listen in to overhear it.
Otherwise, a good experience and thorough. Tour guide was very friendly & good with kids, but needs to change the above noted points.Read full review
I thought everything was rush, rush
Sometimes you had to choose between eating something or visiting an attraction. Example: We arrived at Kingston and we had 45 mins to eat and see the attractions, basically the only place I met in Kingsto..n was the Subway restaurant.
There's no need to offer all those attractions if I won't be able to see them. I will recommend to schedule 20 more minutes to each attraction so at least we can see something.Read full review
By: Jeaneth Magdalena Guaman Solano | Wed Oct 30, 2019 at 12.58 AM
Everything was fine. I really enjoy the trip and it is incredible how you can know many places in just 3 days. The guide was funny and kind, the hotels was clean and include everything what you need and located in a central area. The only t..hing that I didn't like was the fact that they give you a short time to know some places. But considering the price the trip was awesome. I recommend it!Read full review
By: ASHOK BHATTACHARJEE | Mon Oct 28, 2019 at 01.51 PM
It’s good but not Excellant as some lunches and dinners were Excellant but some were not upto the mark . Particularly last 3 - 24th dinner and 25 th BF and lunch pack not good at all. You need to provide food alternatives for these 3 mea..ls. Time for Montreal was not enough!
Another thing- My wife was really ill just on 21 at night . I wanted you to adjust us in your next trip but was not accommodated.Somehow she managed to travel with some medicines.
Anyway this was my second trip with you . Will look forward with some improvements. Information about food availability and alternatives should be spelt out clearly for all meals pl.Read full review
By: Ece Pehlivanoglu | Sun Oct 27, 2019 at 01.34 AM
The smell on the bus(some people eat very spicy Indian food that made my stomach sick) , and we were not being able to use washroom on the bus ( why would I be dehydrated, my father has diabetes and He could not drink water during trip whi..ch raised health concerns. On top of that, it is a shame that company can not even provide a single orange or banana for their customers. What is the tip for you can not even give a fruit as a treat to your customers! This was my second and last time with this tour, because things are changing negatively. Montréal is amazing city, instead of spending 1 hour on big church why don’t you let us enjoy old Montréal and Chinatown! Only good thing about trip was the driver was amazing and tour guide knowledgeable. Bus is very very old ! And the last meal that we had was horrible, very dirty restaurant, I m so so disappointed, I work so hard to afford all these extra expenses and if that is What you provide to your customers, what a shame!Read full review